There are many possibilities here.
1. Have you joined with a membership using the email address you want your Hotline to go to? Gold, Platinum and Diamond members can receive the Hotline Jobs email. You can go to the MANAGE ACCOUNT page from your Dashboard to change the email address on your membership account. Or, if you do not yet have a membership, please click on the Join link to create your account.
2. Is the correct email address on your membership file? Please go to the MANAGE ACCOUNT page from your Dashboard. Verify the email address shown there is correct. Click the [edit] link to change your email address. Whatever email address is on your membership file is where the daily Hotline email will be sent.
3. Your email provider may be blocking the email or it is being put in spam/junk. Email providers are constantly doing updates and changes to their security. Because we send out the Hotline email to thousands of people each day, we can look like a spammer to the email providers. Even if you have been receiving the Hotline email for years, that doesn't mean it won't be put in your spam folder tomorrow.
There are some things you can do to help prevent the Hotline email from being blocked:
- Do not mark emails sent to you from @workamper.com as spam. Please use the unsubscribe/opt out link included at the bottom of each email, or update your Communication Preferences on the Manage Account page.
- Please add [email protected] to your address book/contact list in your email program.
- Setup what's usually called a "rule" or a "filter". You can create the filter so that anytime an email comes to your inbox from "[email protected]" that email is put into a specific folder.
- Go to www.workamper.com/whitelist for info on how to help insure you receive our emails.
If you are using Gmail - please check the Promotions tab in your Gmail inbox; the Hotline email is likely there. You can click to move it to your main inbox.
4. Contact our office at [email protected] or 800-446-5627. We can look up your information in our email program to see if you have marked one of our emails as spam in the past. If you have marked one of our emails as spam, our system is not allowed to send you further emails. You can reset that spam complaint using a link we can send you.
Hotline emails are sent each weekday that there are new ads posted. Hotline emails are not sent on weekends or on major holidays.