Membership FAQ

If we are a two-person team/couple, do we each need our own membership account?

Not likely. If you are a 2-person team, couple or family traveling together and you will all be applying to the same Employer at the same time, then you only need one membership account. The Diamond & Platinum level of membership will provide you with access to our Resume Builder and Situations Wanted Ad tools. In the Resume Builder, there is an Applicant 1 and Applicant 2 section so you can include both names, contact info, and work history. 

If you plan to apply to different Employers and you would each like to have your own resume, then you would each need your own membership account.

At this time, the daily Hotline Jobs email can only be sent to one email address per membership account. If you would like your partner/spouse to also receive the Hotline Jobs email (or our other emails), setup an automatic forward in the settings of the email account that is set to receive the Hotline Jobs email from us. You can easily find instructions on how to do this by doing a Google search for "how to create an automatic forward in (insert your email provider here)".

I used a promo code when joining/upgrading/renewing, but I don't see my bonus months?

Sorry for the confusion. If you took advantage of a promotion we were offering that provided you with bonus months added on to your one-year membership, we will get those added on soon. Our team reviews each membership order in the order that it was received. If you submitted a promo code or referral code (within the parameters of the offer), we will manually apply the bonus months to your expiration date. We will not send you a notification email that we have done so. You can view your membership expiration date at any time via the Manage Account page when logged in here at Workamper.com  Please allow 1-3 business days for us to apply any bonus months to your membership.

How do I renew my membership?

If you have been a member with us in the past, you can login to the website for easier renewal.

Click on the Login link and login using the email address connected to your membership and your password.  If your paid membership has lapsed, you can still login. You have been reverted to our free membership level (Intro).

Once logged in, you will find a Renew/Upgrade button on your Dashboard.  Or, you can also click on the MANAGE ACCOUNT button on upper right of the Dashboard. In the Membership Info section you'll find a link that says "(Click here to renew)".

You first may want to click an [edit] link and update the information on your membership account if anything has changed. Save those changes, and then click the link to begin the renewal process.  Go through each step of the renewal process, and once complete, the site will convert you to the new membership level selected.

How do I cancel my membership?

Cancellation of Auto-Renewal
If client enrolled in automatic renewal and wishes to cancel the automatic renewal, client has that option at any time within the year and can make that change via the Manage Account page after logging into the website (just un-check the Auto Renew box and save your account page), by calling the Workamper News office at 800-446-5627, or by emailing to [email protected]

Cancellation of Limited-Time Trial Membership
If client enrolled in a limited time trial membership and wishes to cancel the automatic renewal to a yearly membership at the end of the indicated number of days, client has that option at any time within the trial period and can make that change via the Manage Account page after logging into the website (just un-check the Auto Renew box and save your account page), by calling the Workamper News office at 800-446-5627, or by emailing to [email protected]

Cancellation of Membership/Subscription
Workamper News offers a compelling list of benefits, but should Client wish to discontinue services for any reason, we offer a generous cancellation policy. Client may terminate this agreement at any time within the 12-month term by providing a written notice via email to: [email protected] or by calling our office at 800-446-5627.  A pro-rated amount for any unused portion of paid membership (any bonus months provided are excluded) as determined by the staff of Workamper News can be requested and refunded in the form of a paper check sent via USPS or a credit/refund to the Client's credit card used for acquiring membership.

If Client - for a second or more time - purchases membership and then requests a refund within the first two weeks after the purchase, Workamper News will provide a refund less a 10% transaction and administration fee.

How do I find my member number?

If you receive our magazine in the mail, you will find your member number on your magazine label, directly above your name. The left number is your member number, and the right number is your expiration date.

You can also find it when logged in by clicking the MANAGE ACCOUNT button on the upper right of your Dashboard.  You can also call our office at 800-446-5627 or email to [email protected] to obtain your member number.

How do I find my membership expiration date?

Click on the MANAGE ACCOUNT button in the upper right of your DASHBOARD when logged in at Workamper.com

Also, if you receive our magazie in the mail, you will find your expiration date on your magazine label, directly above your name. The left number is your member number, and the right number is your expiration date.

 

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